Welcome to Diskova Bali. These terms and conditions outline the rules and regulations for the use of Diskova Bali’s website and services.
1. Booking and Payment
- All bookings made through our website are subject to availability.
- We accept bookings up to a minimum of 2 days in advance of the event date. Any bookings made less than 2 days prior to the event will not be entertained.
- Full payment is required at the time of booking unless otherwise stated.
- All prices are inclusive of taxes unless otherwise stated.
2. Cancellations and Refunds
- Customer-Initiated Cancellations: We understand that plans can change. However, please note that once a booking is confirmed, we do not offer refunds if you decide to cancel for personal reasons or any circumstances within your control.
- Company-Initiated Cancellations: In the rare event that we need to cancel a booking due to unforeseen circumstances or situations beyond our control, customers will be entitled to a full refund. We will notify you as soon as possible and process the refund promptly.
3. Itinerary Changes
- While we strive to ensure that all itineraries are followed as described, unforeseen circumstances may result in changes or cancellations.
- In the event of a significant change or cancellation, customers will be notified and offered a refund or alternative tour.
4. Liability and Insurance
- Diskova Bali is not responsible for any personal injuries, damages, or losses incurred during the tours.
- It’s recommended that all travelers have comprehensive travel insurance.
5. User Conduct
- Users are expected to behave respectfully towards others and the environment during the tours.
- Diskova Bali reserves the right to remove any individual from a tour for disruptive or inappropriate behavior.
7. Intellectual Property
- All content on this website, including text, graphics, logos, and images, is the property of Diskova Bali and is protected by copyright laws.
8. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of Indonesia and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
9. Changes to These Terms
- Diskova Bali reserves the right to update or change these terms and conditions at any time, and users are encouraged to check this page regularly.